Friday, November 6, 2009

New iMac

As I have stated before, I would love to own an Apple computer. I guess their laptops are called Macs and their desktops are called iMacs? I'm not even sure about that, I know so little about them. I have only always known that they are pricey.

Today I went to apple.com and configured myself a nice new iMac with the highly touted 27" display. It starts out at $1695 or close to that, and that's not bad. However, I went step by step through their very nice configurator and wound up with a desktop machine, and I might say a beauty that I would be proud to own, but it came in at over $3200!

Maybe next year.

Thursday, November 5, 2009

Windows 7 Update

Unable to get the Windows 7 DVD setup.exe program to run, I decided, after many dead-end trials (I tried to load the program on multile machines and it failed), to return the product to Amazon. I did request a replacement as opposed to a return because I had purchased this at a pre-order price of $49.

My DVD package was sealed and therefore I blame Microsoft for providing a non-functioning product DVD to Amazon. Now I realize that Microsoft probably never came near these DVDs, but obviously they are responsible for ensuring quality controls are implemented.

In the meantime I have decided to install Windows 7, after I get my replacement, on an older desktop unit instead of sacrificing my only working Vista machine.

Nice note from Amazon:

Hello,

I'm so sorry about the problem you had with your Microsoft Windows 7 Home Premium Upgrade.

It is certainly not our intention to ship defective products to our customers, and we will investigate the origin of this problem as soon as possible.

We always appreciate customer input on how we can improve our store, and I've forwarded your message to our shipping department, as I know they'll want to read about your experience.

In order to compensate for the inconvenience caused, I've placed a new order for you at no charge.

Tuesday, November 3, 2009

Windows 7 Disappointment

Well, my first day playing with Windows 7 didn't go well. I decided to sacrifice my Vista machine to Windows 7, stuck the Windows 7 DVD in the drive, and immediately found that setup.exe didn't work. I couldn't get the program to even begin. 

I quickly went to the appropriate Microsoft support forum, posted my problem, and got one response - all day long - wherein the guy just asked me if I did this and that, and I explained that I did this and that and then even some more!

Day one is a total washout!

Monday, November 2, 2009

Finally!

Well, it finally arrived late last week. Windows 7. After all my complaining about the shipping delay, I have to confess that I am not yet quite ready for it. I have yet to decide the machine I will use for the installation. I had been thinking my Vista laptop, but I only have one Vista machine, and lately I have been spending a lot of time with customers on their Vista machines. It might be wise for me to hang on to my Vista machine so I can use mine as a lab machine to try to replicate or simply explain what has happened when a customer has a Vista problem.