Yesterday I had the pleasure of uninstalling another copy of Norton Antivirus and replacing it with Microsoft Security Essentials (MSE), my current favorite, recommended, and FREE antivirus and antispyware product.
This particular customer's machine had been infected by one of the ubiquitous rogue programs. His fully-paid-up Norton license did NOT protect him. This is at least the second time I have seen a customer let down by Norton, and it was my pleasure to download and install and run the Norton Removal Tool (thank you for this one good product Symantec!).
Coincidentally, this customer had recently received a notice that his Norton product would expire in a month, and would he please agree to pay $44 to get it renewed for another year. What gall they have.
If you have not yet made the switch, now's a good time to consider doing it.
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