Friday, June 25, 2010

Farewell desktop?

I never thought I'd be saying this, but in preparing for our move I packed up my old and trusty IBM desktop PC. In doing so, I realized how little I have used it lately, and how dependent I have become on my laptop instead. I may never unpack the old desktop and bring it up to date and begin using it again. I'm not sure, but I have to say that I have become accustomed to using a laptop as a fulltime PC. I have two Acer laptops and they have been incredibly reliable. One is W7 (upgraded from Vista) and the other is a good old XP machine. With these 2 I can service most all of my customers' needs, and see little need for my desktop. One thing I liked about the desktop was high capacity hard drive space. Generally speaking, you can grow your desktop by adding an additional drive or by making an image copy and then installing a high capacity drive. This is not an easy thing to do with a laptop, but I find my external 1TB Western Digital MyBook satisfies my demand for growing disk space.

So it remains to be seen, but for now I think there is a good possibility I may be wishing my desktop RIP.

Thursday, June 24, 2010

Lenovo Support Website Infects Visitors with Trojan

Who can you trust?

From technibble.com

"PC manufacturer Lenovo had its support website attacked over the weekend when some hackers infected the site with a rogue IFrame, reports Softpedia.com. Visitors looking for drivers have since then been exposed to several exploits that will infect them with the Bredolab trojan. The Lenovo site had been confirmed as infected since at least Sunday afternoon; there are reports of visitors getting antivirus warnings from the website since Saturday.

The IFrame that was injected into the website points to an exploit kit hosted on the domain volgo-marun.cn. The kit would run a few checks to see what software was on the victim’s computer and then serve an exploit pointed at older versions of Internet Explorer, Adobe Reader, or Flash. The exploit tries to remotely execute a file that contains the Bredolab virus. Le Minh Hung, senior security researcher at Vietnamese antivirus vendor Bkis explains,

These exploit codes attempt to load file hxxp://volgo-marun.cn/pek/exe.exe which is a virus, onto victim’s computer. The virus is a new variant of Bredolab Botnet […]. After being loaded onto the computers, the virus copies itself as %Programs%\Startup\monskc32.exe and receives commands from C&C server with domain sicha-linna8.com.

The download.lenovo.com subdomain was blacklisted by Google when the attack was occurring so Firefox or Google Chrome browsers would display a warning when the site was visited. After searching for an update about this attack and visiting the Lenovo support site on my own computer, the attack seems to be cleaned up by now."

Wednesday, June 23, 2010

Google Voice Opens Up to All US Residents

Google Voice is a very nice, and free, service. I was one who got an early number. Using that number, you can forward all incoming calls to other real phone numbers, like your cell, home, office phones, etc. Very neat and a handy tool. And did I say FREE? ;-)

This article can be seen at Maximum PC's web site here

"It was just last spring that we saw Google Voice invites go out to a lucky few. The web-based service has gone on to provide over one million users with a single number to manage their communications. Now Google has opened up the service to all residents of the USA. The good people of less Googley nations will just have to hold tight.

Google Voice provides users with a new Google number that can be connected to multiple phone lines. Calling a Google Voice number will ring all phones connected with an account, but special scheduling rules can control which phones ring when. Google has been slowly rolling out new features to Voice in this last year. There is now a solid mobile web app for iPhone users, who are still prohibited from having a real app. Google has integrated voicemails into Gmail as well.

If you haven't used Google Voice, give it a shot. We are quite taken with the service around here. Even if you don't want to use the number, you can just use call forwarding to use Google's voicemail instead of your carrier's. You can also get free text messaging, and who doesn't want that? Users of Android phones will find some amazing integration with the service as well. Tell us about any Google Voice tips you have in the comments."

Tuesday, June 22, 2010

Yet another new rogue program

Those of you who have been hit by one of the many, many rogue programs out there can appreciate Bharath's Security Blog.


This guy really keeps on top of what is happening out there. How he does this I don't know, but I am thankful for his work. I'd recommend bookmarking his blog and checking it once a week. You may be able to avoid being hit by one of these rogues, or if you have been infected, you may find the cure.

Saturday, June 19, 2010


Defense Center

Defense Center

Defense Center is the latest rogue security application from CoreGuard Antivirus 2009 rogue family.



Defense Center rogue replaces Protection Center rogue security application and also inherits all its behavior.

Screenshot of Defense Center application


Bharath M N

Friday, June 18, 2010

Top All-Purpose Laptops

From PcWorld.com:

"These laptops can do it all and are a great choice for most notebook users. Ratings and rankings can change due to pricing and technology changes, so check back frequently for the latest info".


http://www.pcworld.com/reviews/collection/1657/top_10_allpurpose_laptops.html?&tk=hp_fv

Thursday, June 17, 2010

Q & A: System Mechanic vs. Tune-Up Utilities

A customer writes:

"Hi tom thanks for the link to your blog re Tuneup Utilities. Guess I overlooked it - too quickly scanning the titles of the blogs.


Maybe I should switch to that program and stop the System Mechanic - are you familiar with that set of utilities, and the differences? I do have trouble being patient waiting for it to load - abysmally slow. Thanks for your input." 

Answer:

"xxxxx, there are so many options out there, so many people vying for our money, that as much as I might like to be familiar with them all, I am just one person and can't be. I know nothing about SM. I just went to their web site and would agree that it is probably the same as TuneUp Utilities. It also looks to be priced at about the same level.

If you have a newer version of SM I'd suggest you stick with it and learn about each of its components, find which ones seem important (registry cleaner and registry defrag are two) and get to be somewhat of an expert on a few of its components and use them regularly (once a month or so).

I suggest Googling "System Mechanic reviews" or other variations of that to do a little research. Here's one, but whenever you do this note the date of the review and realize these are sometimes out of date relative to a newer version.

http://www.zdnet.com/blog/gadgetreviews/review-iolo-system-mechanic/826

Tom"

Wednesday, June 16, 2010

MSRT Follow-up

This post is a follow-up to my June 9 post about Microsoft's Malicious Software Removal Tool (MSRT). MSRT is a program distributed monthly, with updates, from Microsoft through their Automatic Updates.

I have long recommended that you should manually run a Full Scan each month with this tool because I had a suspicion that by default the program was run with a Quick Scan in the background as a part of the monthly distribution.

It turns out I was correct. Microsoft will have MSRT only run a Quick Scan, so my recommendation to manually run a full scan stands.

However, the method I recommended was the long way around the barn. After you run the monthly updates from Microsoft, you can start MSRT by simply clicking on START/RUN and enter MRT and click OKAY. Go ahead and try it now. MSRT will start up. Take note of the date up at the top of the MSRT window that opens up. It should say June 2010 at this point in time.Next month it should say July 2010, etc.

Then start a full scan. Do this each month for a little bit of extra and free security for your system.

Tuesday, June 15, 2010

What You Need to Know about Office 2010 Starter

For those of you who just can't wait to learn more about the latest MS Office product, here is an article from maximumpc.com

Mary Jo Foley over at ZDNet is pleading with readers to do their homework before jumping on the Office 2010 Starter bandwagon, and with good reason. Microsoft's Office 2010 productivity software goes on sale tomorrow and while it's true that the ad-supported Starter edition will be free, you might be getting less than you bargained for.

It's hard to argue with free, but it's worth noting that Microsoft gutted the Starter edition to only include basic document viewing and editing of Word and Excel. The goal is not to give Office away, but to entice users to upgrade, which some point out sounds a lot like trialware.
"Incorrect messaging of Office Starter 2010 may discourage your customers from purchasing a full Office suite and could also lead to customer dissatisfaction and confusion," Microsoft wrote in a note to its OEM partners. "Market research shows that many people confused Office Starter 2010 with a full Office suite, and were then dissatisfied because they believed they had received a full Office suite."

In other words, be weary of OEM system builders advertising Office Starter 2010 -- a practice Microsoft is discouraging -- and know exactly what it is you're getting (or not getting).

 

Monday, June 14, 2010

Q&A: How do I backup my My Documents folder?

A customer writes:

"Dear Tom,

When you worked on my computer (remotely) on March 15, I had you back up my "My Documents" from the "C" drive to my External "F" drive.

My "F" drive now has an entry entitled "My documents backed up on
3-15-2010". I need to do that periodically.

I'm embarrassed to say, I can't remember how you did that, and I can't figure it out by myself. Is that something you can briefly explain to me? Thanks."

Answer:

Not too briefly! :-)

Be sure your external drive is attached to your PC & powered on.

Click on Start and then My Computer (or just Computer in Windows 7).

Double click on the icon shown for your external drive.

Click on File, then New, then Folder

Immediately key in "My Documents backed up on 6-14-2010" and hit Enter

This should have created a new folder with that name. Look on the right half of the screen and you should see the new folder you just created. It is probably at the bottom of the list. Okay? Good, skip the next step. If not, do you see a folder named New Folder? If you do, be sure it is empty and then right click on it and select Delete.

Repeat the above two steps until you get it. Many users do not pay attention to the word "Immediately" above. All I am stressing is that you should key in the name of the new folder WITHOUT hitting your Enter key first!

Okay, you now have the new folder within which you will be backing up your My Documents folder.

Now, within the same window, scroll up to the top and on the left side of the screen you should see your My Documents folder. Yes? Good go to next step. No? Bad! Try again, restarting by closing the window and right-clicking on Start and select Explore.

Do you now see My Documents at the top of the left side of the screen? If not, I must have messed up. Please write me again and tell me where you are in the above steps.

Okay, when you see your My Documents folder displayed, click on it once and then on the right side of the screen you will see all of the contents of your My Documents folder. You will likely see many folders you should recognize and below them, perhaps, some stragglers - files that probably belong in one of your folders.

Click on Edit and then Select All, and all of the folders and files on display on the right side of the screen, the contents of My Documents, should be selected and highlighted (in dark blue on my PC).

Click on Edit again, and this time select COPY TO FOLDER.

In the next window that pops up, scroll down until you see your external drive, expand it if necessary (by clicking on the + sign to the left of the drive designation letter, and below it you will see (among others) the new folder you created. Select the new folder, clicking on it once, and click on OK down below.

This should start the copy of your My Documents to the new backup folder.

When done, compare the contents to make sure that everything was copied successfully.

As I write this I am on a W7 machine, so there may be some slight difference if you are on XP or Vista, but the general procedure is the same. Write me if any problems, pcdoc at brpcdoc dot com.

I received this e-mail the next day (6/15/2010)

"Dear Tom,

Thank you so much. I followed the instructions on the blog and
everything went very well. I am now in the
regular-backing-up-business. I had been getting so nervous because I
had not been backing up my C drive"

Friday, June 11, 2010

Laptop Security

This is a result of sheer stupidity.

From Facebook:

WAYLAND, MA POLICE DEPARTMENT Two vehicles were broken into while parked at the Sandy Burr Country Club during the day on Monday. The side windows were smashed and two laptop computers were stolen. Police detectives are investigating the incident. If you have any information, please call the tip line (508-358-1726). Never leave valuables in plain sight, take a minute and lock valuable items in your trunk.

Thursday, June 10, 2010

7 Sites With Laptop Teardown Guides & Other Laptop Repair Resources

Okay, this is a bit much for most of you who don't really want to mess around with hardware, but for those of you with a laptop who may have wondered what is going on under the covers, and who may want to attempt a repair on your own, this will prove most helpful.

A word of warning: when disassembling a laptop it is entirely possible that one small slip could make the whole thing impossible to put back together again, so be very careful and follow directions if you ever want to attempt any of these repairs.

This comes from our good friend from way down under at http://www.technibble.com/.

"There is a huge percentage of Computer Technicians out there know how to fix both laptops and desktops. However, the problem with repairing laptops is getting them apart. There are often screws hidden under stickers, special clips that need to be squeezed in a certain way and usually the laptop needs to be disassembled in a certain order.

Of course, it helps if you have a Service Guide to show you how to get the laptop apart; but they are sometimes difficult to get. For example, Apple only allows their service manuals to be viewed by AASP certified businesses/technicians and other brands guard their service manuals fairly closely as well.

Because of this, I have created this small list of sites where you can obtain Laptop teardown guides.

Official Sources
These are some of the manufacturers that actually share their tear down guides. The majority do not.

Many of these links contain other information about the laptop (drivers, specifications etc..), so look for either the “Maintenance Guide” or “Service Guide” on these pages.

Dell Laptops

HP & Compaq Laptops

Toshiba Thinkpad Laptops

Other Sources
Tims Laptop Service Manuals – Large list of laptop repair manuals. Scroll about 1/4 down the page to see the manuals.


Inside My Laptop – Guide on how to replace various laptop parts.

EServiceInfo – A large (somewhat unorganised) archive of service manuals.

IFixIt – IFixIt has teardown guides for Apple computers, PCs and many other consumer electronics.

Of course, if you want to know how to repair laptops (brand unspecific) then I highly recommend Podnutz’s Laptop Repair Videos.

It is difficult to get service guides for many brands so if you know of any other resources, please post them in the comments below."

Wednesday, June 9, 2010

Microsoft Update

Last night before bed I noticed the system tray icon indicating there were updates ready for me to install. I looked into it and found there were 17 updates. 8 of these were for MS Office and 8 were for Windows 7. The 17th was the monthly Malicious Software Removal Tool (MSRT). I installed all 17 updates, rebooted, and then went immediately to download the June MSRT so I could run it full scan, a practice I have gotten into lately. As of this moment I am not really sure this isn't a waste of time, but I view it as a painless and free extra bit of security (an ounce of prevention as it were).

This morning I found the usual window indicating no problems were found, so that makes me feel good, but this month I intend to read up on MSRT and see if what I do is worth it. In the meantime I continue to recommend that you do his too.

Tuesday, June 8, 2010

Is Microsoft Considering Buying AOL?

Oh boy, I hope so. I detest AOL and feel so sorry for people who still use it, especially those who seem not to have gotten the word that AOL is free and are still paying for it. There are many of them, believe it or not. My hope is that MS does buy AOL and charts a course for current AOL users to get the heck free of it and maybe migrate to a MS product. Not that MS has anything so good that all should rush into it, but nothing is as bad as AOL. But then, why should I complain? I have made a lot of money charging people to fix their AOL problems over the years.

I have a hard time believing that AOL still exists. Maybe the end is in sight? I sure hope so. If any of you reading this is an AOL user and wants to get off of it, I'd be glad to help ($$$) :-)

Thanks for this maximumpc.com: Is Microsoft Considering Buying AOL?

Monday, June 7, 2010

The smart paranoid's guide to using Google

Written just for me, except for the 'smart' part! Thank you computerworld.com.

Seriously, if you use a lot of Google's stuff (offerings) as I do, this is must reading.

The smart paranoid's guide to using Google

Saturday, June 5, 2010

Make your passwords unbreakable but memorable

Some good ideas on how to create strong passwords. This is becoming an increasingly important topic.

From the Kim Komando web site:

Make your passwords unbreakable but memorable

Thursday, June 3, 2010

MVPS HOSTS File for June Available Now

This is the last time I will post such a reminder. Those of you who are now using the MVPS HOSTS file should know that a new version is made available on a monthly basis, and these days you need to go look for it. I suggest you bookmark this web site, http://msmvps.com/blogs/hostsnews/default.aspx and go check it out near the beginning of each month until you see the new version available. You can download it right from this site.

The MVPS HOSTS file is an integral part of my recommended security suite and, as with all the other pieces of that pie, this is free.

Wednesday, June 2, 2010

Google to Release Chrome OS in Fourth Quarter

from pcworld.com:


"Google plans to release its Chrome operating system late this year, initially targeting laptop users, the head of the project said Wednesday.
The Chrome OS "will be offered to users in the fourth quarter," said Sundar Pichai, Google's vice president of product management, during a speech at the Computex electronics exhibition in Taipei.

The statement appears to push back earlier talk of a third-quarter launch for the OS, which is expected to compete with Microsoft's Windows 7 as well as other OSes.
The Chrome Web Store will open at the same time so people can download Web applications that can be installed on the Chrome OS, he added.
"For Chrome OS, we are focused on laptops for this year," he said at a news conference later in the day.

The company designed Chrome OS for clamshell devices with touchpads, keyboards and screens between 10 inches and 12 inches across, he said, clarifying that anything, including netbooks, that fits the hardware specifications will have an easy time gaining Google certification.

Certification by the company is meant to ensure hardware makers create a quality device for users.
Initially, Chrome OS will limit certain customization such as user interfaces that some Taiwanese laptop makers are planning, but over time more customization will be allowed. "So, yes to UIs, but later," he said.

Tuesday, June 1, 2010

Opinion: RIP PC - Apple is on top, and the time of the PC is ended

An opinion piece from computerworld.com:

Computerworld - On May 26, Apple's market capitalization stood at $223 billion. That took it, for the first time, higher than Microsoft, which had a market cap of $219.3 billion. Apple, not Microsoft, not Google, was at the top of the technology business mountain. And that marked the end of an era: The PC is no longer the center of the computing universe

The PC: August 12, 1981 -- May 26, 2010. RIP.

The powerhouse of the computing revolution was born when IBM released the first IBM PC in August 1981. It died when Apple took the market lead from Microsoft.

Yes, of course, there were PCs before the IBM PC. I used Zilog Z-80-based microcomputers running CP/M back in the late '70s. But it was the IBM PC that moved PCs from things that only computer fans would use to essential parts of most business offices.

Monday, May 31, 2010

Memorial Day 2010

Memorial Day Home 
Page
How To ObserveMemorial Day
"...gather around their sacred remains and garland the passionless mounds above them with choicest flowers of springtime....let us in this solemn presence renew our pledges to aid and assist those whom they have left among us as sacred charges upon the Nation's gratitude,--the soldier's and sailor's widow and orphan." --General John Logan, General Order No. 11, 5 May 1868

The "Memorial" in Memorial Day has been ignored by too many of us who are beneficiaries of those who have given the ultimate sacrifice. Often we do not observe the day as it should be, a day where we actively remember our ancestors, our family members, our loved ones, our neighbors, and our friends who have given the ultimate sacrifice:

  • by visiting cemeteries and placing flags or flowers on the graves of our fallen heroes.
  • by visiting memorials.
  • by flying the U.S. Flag at half-staff until noon.
  • by flying the 'POW/MIA Flag' as well (Section 1082 of the 1998 Defense Authorization Act).
  • by participating in a "National Moment of Remembrance": at 3 p.m. to pause and think upon the true meaning of the day, and for Taps to be played.
  • by renewing a pledge to aid the widows, widowers, and orphans of our falled dead, and to aid the disabled veterans.
Also, please consider adding your voice in support of the efforts to restore the traditional day of observance of Memorial Day back to May 30th (instead of "the last Monday in May"). This would help greatly to return the solemn meaning back to the day, and to help return minds and hearts to think upon the ultimate sacrifices made by those in service to our country. Just one day out of the year to honor our loved ones, our ancestors, our friends who died in conflicts and wars -- not to honor war, but those that died in those conflicts and wars. I receive many emails from people expressing their thanks for those who have served and gave the ultimate sacrifice for this country. The following, received in 1999 and used with the author's permission, sums up all the emails I have received very elegantly, and is true to the original spirit and meaning of Memorial Day.

"This weekend I am going to do something different. I am going to buy some carnations each day and go to one of the nearby cemetaries and walk through the sections for soldiers. When I find a grave that has no flowers, I'll leave one and say a prayer for the family of that person, who for some reason could not bring their soldier flowers. I will pray for our country and all who serve or have served. For their families, who also serve by losing precious days, weeks and months spent with their loved ones who are off serving, preserving peace and the freedom we have in this country. I'll pray for the families who paid the ultimate price, who's loved ones died, or were taken captive and never returned. I'll pray for anyone who may still be held in captivity and thinks perhaps they are forgotten. I do NOT forget. I'll say a prayer for every person on the Internet who takes a moment from their time to come to sites like yours and be reminded of what this holiday really means. And I'll say a prayer of thanks and ask God's richest blessings on you.
Thank you again.... and God bless!
Sylvia Mohr"
No, Thank you and God Bless you, Sylvia. May more follow your example. In fact, wonderful people in other nations sometimes show more of the true spirit and mission of the U.S. Memorial Day than we do here. For example, a 2001 US Memorial Day Guestbook entry from a citizen of the Netherlands states:
"Hi, In 1999 I laid flowers at the grave of a young U.S. fighter pilot who was KIA in my village in 1945. In the Netherlands I know of schools 'adopting' graves of Allied servicemen, keeping those graves in excellent condition ! Does anybody know of adopting graves in the U.S. by schools ?
Sincerely,
Paul Patist <patist@wanadoo.nl>
Castricum, The Netherlands - Tue May 15 04:50:29 2001"
More schools in the U.S. could follow the lead of the Netherland schools. Let us take a few moments this Memorial Day to reflect on the meaning of the day, to observe the day and be mindful of the sacrifices of others before we go and