Monday, June 28, 2010

iPhone 4 antenna issue: User error or design flaw?


This Erica Ogg piece can be found in its entirety at cnet.com. The link is below.

"After just a few days in customers' hands, the iPhone 4 has been demonstrated to show signal loss when gripped in a certain way. Apple is writing it off as easily fixable by altering the way it's held. But is it a problem with the way customers are holding it or a flaw in Apple's design?

The iPhone 4, which went on sale for the first time Thursday, has two antennas built very close to the metal band running around the exterior of the device. The one running on the left side of the phone is for Bluetooth and Wi-Fi, the one on the right is for cellular reception. Steve Jobs said recently this design was intended to improve reception.

But by Wednesday night, complaints began popping up among users who received early delivery, that when the phone is gripped in a way that touches the left bottom area of the phone, reception degrades or disappears in some cases. In CNET's own testing we were able to replicate the problem in the iPhone 4 in some cases, though it appeared to vary by person, place, and device. Apple acknowledged the issue Thursday night."

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