Thursday, October 8, 2009

Microsoft Security Essentials

Below is the introduction to an article in a paid subscription I have to Windows Secrets.


I read the whole thing and I must say I am impressed by what Woody has to say about the new Microsoft Security Essentials. I have an old laptop running XP, and I think I will download the Microsoft package and give it a try. I will report back on it in a couple of weeks.


Free MS Security Essentials are worth trying


Woody Leonhard
By Woody Leonhard

Fast, full-featured, and free, Microsoft's new security suite is drawing accolades from experts and howls of agony from competitors.

If you're tired of your bloated and expensive security suite exhorting/extorting you for more money — and you can't stomach the way free AV products try to scare you into paying — it's time to try something new and better from an unexpected source.


Microsoft's new security suite in perspective

Last week, the 'Softies released the final version of Microsoft Security Essentials (MSE). The initial reports are remarkably upbeat, particularly for a Microsoft product labeled "version 1.0."

MSE takes over antivirus and antispyware duties while tossing in antirootkit features for good measure. If you have Windows Defender installed — Defender is a separate download for XP but comes with Vista and Windows 7 — MSE zaps it. There's no need for Defender if MSE is running.

Wednesday, October 7, 2009

Windows 7 Upgrade Chart



I wasn't sure who created this chart, but I found it on Walt Mossberg's All Things Digital web site, and he says Microsoft created it for him, so here it is. You can click on it to see a larger version.

I found it here: http://mossblog.allthingsd.com/20090804/deciphering-windows-7-upgrades-the-official-chart/

Tuesday, October 6, 2009

You can't teach an old dog new tricks?

I have just taken over another website, this time for a charity in Maine. It has been developed using Joomla. Heretofore all of the web sites I have developed were done using Microsoft's Frontpage 2003, and I always had the privilege of developing from scratch. This time I have inherited the existing web site and will be responsible for maintenance and improvements.

So far Joomla is a totally different animal to me, and I will have a lot to learn, but like any other learning experience, will probably wind up being a good one for me. I am fortunate enough to have an excellent support person who developed the web site and who is the owner of the hosting company. He has provided me with lots of support, which I need since I am new to Joomla and also HTML.


The site is for Rebuilding Together of Lincoln County, Maine, and can be viewed at http://rebuildingtogether-lc.org/

Monday, October 5, 2009

Buying a new PC?

I think I might have addressed this subject not too long ago, but I have some new information to share with you, and mind you this is just my opinion!

This is a terrible time to have to buy a new PC because of the near imminent release of Windows 7 on October 22. I have recommended that you defer your purchase decision so that you wouldn't have to buy a Vista machine. I find likers of Vista are few and far between! It's been a very bad chapter in the evolution of Microsoft's operating systems.

The new news is that I have been reading a lot about Windows 7 experiences on the trade web sites, and the reports are almost all good. Apparently Microsoft has done a good job of addressing the weaknesses in Vista and corrected them in Windows 7. Windows 7 is also apparently faster than Vista, but that's not saying much!

If I really had to buy a new PC now or soon, I'd still delay for some time, like several months if I could, and then go ahead and buy a machine with Windows 7 on it.

For those of you who would rather not take the plunge this early in the lifecycle of Windows 7, and who can blame you, then take a look at manufacturer web sites for reconditioned machines. The bigger companies like Dell and HP, and I am sure most of the others as well, sell reconditioned machines from their web sites.

And don't overlook the possibility of finally switching to a Mac or iMac or other Apple machines. You know your kids are telling you to go ahead and do that, so maybe you can humor them, do it, and get your kids to support your new machine!

Friday, October 2, 2009

Verizon's $150 Netbook Deal Is No Deal at All

This is from today's pcworld.com. FYI, I own an Acer Aspire One Netbook, and would be glad to comment on that if anyone is interested. Write me. (See links below).

Jeff Bertolucci, PC World

Oct 1, 2009 5:15 pm

Attention, suckers: Verizon Wireless will soon offer a Gateway LT2016u netbook with the carrier's Mobile Broadband service built into the device. The Gateway mini-note costs $150 after a $100 mail-in rebate, and the deal requires a 2-year 3G contract. The plan is available starting Oct. 4.

Run, don't walk, from this offer. Even at $150, the Gateway netbook is overpriced, and subscribers will get a bum deal. Here's why:

The LT2016u is a ho-hum netbook. Its specs — a 10.1-inch SD 1024 x 600 display, Intel Atom N270 processor (1.60 GHz), 1 GB RAM, and a 160 GB hard disk — are virtually identical to those of the Acer Aspire One D250, which sells for about $300 at Amazon. The Gateway system does include built-in 3G broadband; but customers are locked into Verizon's usurious monthly fees. (More on those below.) Bottom line: The Gateway discount is far from spectacular.

You'll pay through the nose for broadband. Verizon offers two mobile broadband plans: $40 a month for a 250 MB monthly allowance, plus 10 cents per megabyte overage; or $60 a month for 5 GB, plus 5 cents per MB overage. The cheaper plan is deliberately wimpy, and most customers will choose the $60 package.

With the $60 deal, your out-of-pocket cost over 2 years totals $1590. Yowza. True, that figure includes the cost of 3G broadband service, not just the netbook. But remember that Verizon's 3G service is hard-wired to the Gateway mini-note, which you may not like. You'll pay a bundle for a run-of-the-mill netbook designed for basic tasks like e-mail, Web browsing, and loitering on social networking sites.

Wireless broadband in the U.S. remains overpriced, and carriers often disguise the true cost of their 3G plans by packaging them with seemingly cheap netbooks. But read the fine print, my friend. That bargain mini-note may be the most expensive system you ever buy.

Tuesday, September 29, 2009

IRS Scam E-mail

On 9/26 my blog post was about the IRS scam e-mail. I have received as many as 100 of these in my business e-mail accounts. Giving credit to my hosting service company (ICDSOFT), they have all wound up in my Junk Mail folder.

If you receive one or more of these, don't even think of opening it, but if you do open one, do not click on the link in the e-mail. This is a scam and will lead you nowhere but into trouble. For its part, the IRS has stated that they will never contact us by e-mail if ever there were such a situation (under reported income).

Here is what the e-mail looks like. Click on it to view a larger image. Since the image below is a jpg file, you will not be able to click on the link.

Monday, September 28, 2009

How to Tweak Outlook Email To Work for You

If you are an Outlook user (note: Outlook is different from Outlook Express), as I am, you may find some useful tips in this Katherine Boehret article posted on the WSJ's All Things Digital web site. For those not familiar with Outlook, it has traditionally been included as an integral component of the Microsoft Office suite, not including the Home & Student version of that package. Outlook is often used in corporate environments and offers many features not normally needed or used in the home.

Saturday, September 26, 2009

IRS scam now world's biggest e-mail virus problem

If you get one of these e-mails from the IRS with a subject of "Notice of Underreported Income," or something to that effect, be aware it is a scam. If you are lucky, it will show up in your Spam or Junk folder. This article, from computerworld.com is worth reading.

Note the sentence in the article that includes "and they encourage victims to either install the Trojan attachment or click on a Web link in order to view their "tax statement." In fact, that link takes the victim to a malicious Web site." You can read the article here:

Thursday, September 24, 2009

New Blog Site

It is very nice not to have to worry about issues with blogging software. Thank you Google! I was using a free program called Wordpress, but for all that I wanted and needed, it was overkill, and the release I had installed (I had to install it on the servers at my hosting company) very soon was out of date. I didn't need all that, so here I am. It took me about 15 minutes to migrate all of my posts from the old site to Google. Very nice indeed.

Thanks for looking and I hope you will bookmark this site and visit often.

Tom

Picasa 3.5, now with name tags and more

I know that many of you use Picasa to manage and edit your photos. It's a heck of a lot cheaper than Adobe Photoshop Elements for sure (at $0), and it comes from a good home (Google).

I was just reading in Google's official blog (I never knew they had one) that there is a new release of Picasa with some nice new features.

Here is a link to the Picasa Announcement

Also, here is a link to the official Google Blog, worth bookmarking IMHO.

Official Google Blog

Wednesday, September 23, 2009

Google’s CHROME Disappoints - Again

I just posted this in a Google Chrome help blog:

I just downloaded and installed the latest Chrome version, 3.0.195.21.

I had tried Chrome a year or so ago and uninstalled it immediately when I realized I could not display my bookmarks in the same manner as Firefox, IE, and virtually any other browser does, meaning down the left hand side of my display. 

I find it hard to believe that Google has not responded to the public outcry to add this simple "feature".

I am now going to uninstall Chrome again, and maybe I'll try again in a year or so to see if Google has finally seen the light.

Wednesday, September 16, 2009

Your XP-to-Windows 7 upgrade path: Buy a new PC

A very interesting article on today's Computerworld.com web site has the above title.

It starts out with this: "Microsoft's leaders really, really want you to forget about Vista and move right on to Windows 7. And who can blame them? Vista was a train wreck. No one who knows what they're doing runs Vista, not even the Microsoft faithful. Windows 7, on the other hand, is a worthwhile desktop operating system. There's only one little problem. There's no good way to get from XP to 7." I think it is worth reading for those of us with Windows XP.

LINK TO THE ARTICLE

Monday, September 14, 2009

Rogue ad hits New York Times site

Just 3 posts ago I warned of rogue programs - yet again! Looks like they even got the New York Times! Just another warning to be alert, not fall for come-ons that tell you your system is infected and all you have to do is CLICK HERE to get it cleaned!

THEY REALLY ARE OUT TO GET YOU!

This is from cnet.com:

The New York Times Web site is grappling with problems created by "an unauthorized advertisement," but it is unknown how the ads appeared on the site and whether the Web site had been compromised.

The rogue ad warns readers that their computer may be infected with a virus and redirects them to a site that purports to offer antivirus software, according to a note posted to the newspaper's Media & Advertising section:

Some NYTimes.com readers have seen a pop-up box warning them about a virus and directing them to a site that claims to offer antivirus software. We believe this was generated by an unauthorized advertisement and are working to prevent the problem from recurring. If you see such a warning, we suggest that you not click on it. Instead, quit and restart your Web browser.

The site, best-antivirus03.com, is a hijacker that uses fraudulent strategies to promote fake security software, according to security site GeekPolice.net.

One CNET reader described how the pop-up ad essentially hijacked his browser, preventing him from navigating away from the site.

"They took me to an 'antivirus site,' which kept attempting to scan my computer and install software. Using the back button kept reloading the virus page," the reader said. "It was not possible to close the page, necessitating a force quit."

Representatives for The New York Times did not immediately respond to requests for comment.

Friday, September 4, 2009

Startup List

This may seem cryptic to some of you, but if you have MSCONFIG experience and/or attended one of my many classes over the years, you may miss CASTLECOPS. Unfortunately that wonderful site, done strictly as a public service by some do-gooder, no longer exists.

If you want to check out your own MSCONFIG and need some assistance on what a certain program does, try this alternate site. It does a respectable job as far as I can see.

http://www.sysinfo.org/startuplist.php

Also, as a general rule of thumb, if you want to find out something about almost anything, Google it first.

Thursday, August 27, 2009

Rogues

I spent most of last evening ridding a customer’s system of another rogue program. It takes some doing, but the anti-malware removal trio of programs I use does get rid of most of the ones I have seen - and there are many.
 
The programs I use are Malwarebytes’ Anti-Malware, SuperAntispyware, and good old Spybot. These are all free.
 
Below is what I saw last night. Notice how closely this resembles the Windows XP Security Center window. It’s easy to see how some people get fooled.
 
BE CAREFUL OUT THERE! They ARE out to get you!
 
rogue1.JPG

Thursday, August 20, 2009

Wednesday, August 19, 2009

Phishing Scams

From Wikipedia: "In the field of computer security, phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication."

I have several e-mail addresses. On some of my secondary addresses, I have noticed many phishing e-mails lately, all coming from official-looking sources. Here is one I just received.

"

Note: This is a service message regarding the Chase Customer Form.

Dear customer:

As part of the new security measures, all Chase bank customers are required to complete Chase Customer Form. Please complete the form as soon as possible.

To access the form please click on the following link:

http://chaseonline.chase.com/Secure/webform/OSL.aspx?LOB=74385758623540230413587126410155575977791645359240724660115190950314616300

Thank you for being a valued customer.

Sincerely,

Chase Customer Service"

Banks will NEVER ask you to complete such a form. They will never ask you for your password. DON'T FALL FOR THESE SCHEMES!

In my case, when I click on the link as requested to do, I get this screen:

"Reported Web Forgery!

This web site at chaseonline.chase.com.cyumiv.com has been reported as a web forgery and has been blocked based on your security preferences.

Web forgeries are designed to trick you into revealing personal or financial information by imitating sources you may trust.

Entering any information on this web page may result in identity theft or other fraud."

I am not sure where this level of protection comes from, but I don't really care. I would never click on such a link anyway, but did so for illustrative purposes here.

JUST BECAUSE YOU ARE NOT PARANOID DOES NOT MEAN THAT THEY ARE NOT OUT TO GET YOU!!

Be careful.

Tuesday, August 18, 2009

Gone Quiet

Last week was devoted to the marriage of our son Joe to his beloved Emily. This week is devoted to our son Tom, wife Alexa, and sons John and Brendan.

So there you have it. It's why I've been absent and will be for another week!

cutting-the-cake.jpg

Thursday, August 6, 2009

‘Kill IE6′ campaign gains force; 30M Web users get switch pitch

If you are one of the many users of IE6, be aware that "they" are gunning for you, but also know that Microsoft will support IE6 through 2014. If you have an older machine with XP and a not-too-fast microprocessor with upward limitations on RAM, staying with IE6 is probably a good idea. Even if not, I'd still wait a while before jumping to IE8. IE8 has not been trouble-free, and is probably not going to make you happy is your system is resource-constrained.

Kill IE6' campaign gains force; 30M Web users get switch pitch

Monday, August 3, 2009

Verizon Wireless Response

In my last post, Take Back the Beep, I indicated that the blog post I was referencing included a way to contact one's wireless provider. I followed the link and wrote to Verizon. They responded quickly, indicating to me that they have a canned response to what has probably become a popular complaint. Their reply is below. I encourage you to consider doing the same, i.e., write your provider. I have not yet tried the suggestions Verizon provided, but I plan to soon.







Good Morning,

 

Thank you for writing. The voice mail instructions are there to assist the many callers who may be unfamiliar with the correct prompts, including advanced options such as review or re-record message or mark urgent. However, there are steps you can take to control the length of your greeting and to speed callers through the voice mail greeting.

 

In a customized greeting, you can inform callers up front to skip the rest of the instructions by pressing *. (For example: “This is John. To skip the rest of this greeting and leave a message please press *).

 

You can remove the last line of the instructions (“to leave a callback number, press 5”), by using Administrative Options in your voice mail menu.

 

You can customize your greeting so it is shorter for callers.

 

You can also use our automated language, inserting your name only to shorten your message.

 

You can remove your voice mail feature by calling customer service.

 

Verizon Wireless is committed to satisfying our customers. We listen to our customers and appreciate any feedback on our services. Please visit verizonwireless.com http://support.vzw.com/how_to_use/basic_voice_mail.html to learn more about using our voice mail system and other Verizon Wireless features. Thank you for using Verizon Wireless.

 

Sincerely,

 

Verizon Wireless

 

Customer Service

Friday, July 31, 2009

‘Take Back the Beep’ Campaign

Here is a very interesting blog post. You know how when you call someone's cell phone and you have to listen to 15 seconds from the provider about what you can do and how you can do it? Wel, here's a guy who is trying to move forward an effort to get the providers to eliminate that expensive overhead that we all are paying. He also provides the web sites for filing an objection to your own provider. I just sent one to Verizon. Spread the word. This eats up an awful lot of extra minutes.

http://tinyurl.com/m8c7v5

Wednesday, July 29, 2009

AVG Free Annoyance

AVG has been at it again, sending their annoying pop-ups our way (see below). I checked in the AVG Free forum and read that it is a summer promotion and is not expected to last for a long time, so persevere and just click on the red box with the X in it to get rid of the ad. The product, AVG Free, continues to perform well, but remember that you need more than just this one product to keep your system trouble-free.

avg-annoyance.JPG

Tuesday, July 28, 2009

40 Fantastic Time-Wasting Web Sites

Okay, I apologize in advance. I know this really doesn't belong here, but it may be fun for some of you!

40 Fantastic Time-Wasting Web Sites

Monday, July 27, 2009

For Some, Move To Windows 7 Will Be Tough

This is a real eye-opener brought to us by Walt Mossberg from his web site at http://walt.allthingsd.com/.

It is hard for me to believe that Microsoft would be so dumb as to make it virtually impossible for a Windows XP user to migrate to the new Windors 7. Perhaps it is because they want us all to buy new machines, which will make their hardware partners happy?

Whatever the reason, they are likely to find many users opting to ride out the next 5 years with Windows XP.

 For Some, Move To Windows 7 Will Be Tough

Friday, July 24, 2009

Reboot? Wal-Mart hopes deals make it a ‘laptop destination’

This USA Today story appeared yesterday. Wal-Mart is worth a look!

"Wal-Mart (WMT) hopes to reboot the retail market for computers Sunday by selling beefy laptops for less than you'd pay for a pint-size netbook.

The retail giant is stepping up itscampaign to become a more prominent PC retailer, a move that could accelerate a broader trend toward lower computer prices."


The entire article can be found here

Thursday, July 23, 2009

It’s Official: Windows 7 Goes RTM

From PcWorld.com:

"Microsoft has announced this afternoon that Windows 7 has been released to manufacturing. In other words, Windows 7 development has wrapped up, and it'll now go on to PC manufacturers so they can prepare for October's Windows 7 launch."

All aboard (or not)!

Read the whole article here

Saturday, July 18, 2009

Computers: How well can we function without them?

Below is the Editorial column from the weekly Boothbay Register of July 16, 2009.

The reason I post it here is that it brings home the point that I make here - repeatedly: We all need to ensure that we have a good backup plan for our own personal computers. This includes maintaining backup copies of all of our pictures, music, text documents, spreadsheets, business files, favorites/bookmarks, e-mail, and so on.

All too often I am called by a customer to help them after they have lost some or all of their precious data. I think the easiest way to do this is to purchase an external hard drive, the larger the better. These, like Western Digital's MyBook, attach simply via a spare USB port. They need not be online all the time; only when you want to make a backup or access backed-up data.

Amazon, and probably others, currently has a sale on the 1TB, that's one terabyte or 1000 billion characters of storage for $119. That is a good buy for a good product. It is what I use. It is large enough to satisfy my backup storage needs for a long time.

So make yourself a plan to backup your data regularly and look around for a device you can use to do that. Here is the editorial:

COMPUTERS: How well can we function without them?


We don’t know about you, but we find the world’s heavy dependence upon computers a bit disconcerting. Granted, that’s probably because we were trained in the old school. You know, the one with manual typewriters, and reading, ’riting and ’rithmatic done the old-fashioned way without benefit of a calculator. You were expected to know that 8 times 8 was 64, even if there was no calculator around to tell you, and to figure how many times 7 would go into 100 without pushing buttons to find the answer.


It’s not that we don’t appreciate the tremendous convenience that the modern-day world offers, it’s just that we get nervous when we see what happens if a computer-dependent system fails. Nearly every business in America feels the impact. Food markets and department stores come to a standstill. Gasoline pumps are out of commission.


What concerns us the most is not so much the inconvenience which results, so much as the potential for serious consequences. Case in point: the Web site attacks of last week which impacted many of our government offices. It’s frightening to think about our nation’s dependency upon computers, and how well we could function (or not!) if they failed. Our ships, planes, and other means of defense rely on computers for nearly everything, and, while last week’s cyber-assault didn’t hurt national security directly (or so they say), just think about what it could have done! We don’t have a corner on the market when it comes to computer skills; our enemies have them, too.


Knowing how ill-prepared most folks seem to be when their computers go on the blink, we can’t help but wonder how our national security system would work if we had to go back to the defense methods before the computer age.


It would be interesting to experiment a bit, wouldn’t it, just to better prepare ourselves. In our own office, we used to joke when our computer system went on the blink, or the power failed. After all, our manual typewriter still worked. Unfortunately, technology has come too far, and, like most other places, we’d find ourselves behind the eight ball.


Think about it in your own situation. What’s your own back-up plan? Even more important, how well can our nation (and many others, as well) fare if their computer systems fail? Like we said, it’s enough to make us more than a little bit nervous.


Mary Brewer

Thursday, July 16, 2009

Windows 7 Release Candidate

I received this e-mail today. Note the October 22 date. FYI, I did NOT install the Beta version even though I downloaded it at the time.





 Windows 7 Release Candidate


Notice: Downloads will end August 20


Thanks for all your help building Windows 7. We are on our way to the last big milestone: Release to Manufacturing. Starting on October 22, you’ll see it on PCs and store shelves. As we gear up for that, it’s time to wind down the Release Candidate testing program.

If you or a friend needs a download, you’ve got time. We’ll continue to offer the RC download until August 20, 2009. After that, you won’t be able to get the download, but if you have the bits, you can still install the RC and get a key if you need one. (To get a key, just go to the Downloads page and follow the instructions.)

Tell us what you think. If you’re using the Windows 7 Release Candidate, we hope you like what you see. Let us know -- go to http://input.microsoft.com and tell us what you think. You’ll be able to give feedback on various aspects of the operating system.

Got the RC and need help? Experts on the Windows 7 Forum can help answer your questions. The forum also gives you a way to share what you’ve learned with other people.

 


Essential resources











-



The Installation Instructions give you the info you need to get started.



 

















 



 



 



-



The Windows 7 online forums are a great place to start.



 







Thanks again for your investment in Windows 7.


The Windows 7 Team

 





 
















 
 

Monday, July 13, 2009

IANYSE

I once asked one of my sons a rather stupid question about something, and he responded with "IANYSE". I asked him to explain, and he said it means "I am not your search engine".

This reminds me to remind you readers that when you encounter any problem with your PC, one of the first things you should do is a Google search (or your favorite search engine) of any indicators you might be seeing on your PC. You may get a cryptic error message and not know what to do. Do a Google search using the first however many words of the error message you can remember, and you may be surprised to find that others have had the same problem and that they have published a solution to the problem in one of the many, many user forums on the web.

Save time, save money, and get a quick fix to your problem, and feel good about doing so!

Wednesday, July 8, 2009

Google Chrome OS: Does the World Need Another Operating System?

From pcworld.com, but written about in lots of places today:

When Google first launched its Chrome Web browser, many of us immediately saw Chrome as Google’s extension of an operating system. Now, that prophecy is fulfilled with news of Google’s plans to open-source the Chrome OS code later this year with view to have it available in the second half of 2010. But immediately, this raises fundamental questions about what, exactly, defines an operating system, and what will distinguish Android, the open-source mobile OS spearheaded by Google, from Chrome OS.

Read More Here

Monday, June 29, 2009

Are you a Vista user or might you become one?

If you are saddled with a computer that is running Vista, or God forbid, you need to buy a new computer before October, and one that will come with Vista, then this post is for you.

Computers sold starting in October will come with the new Microsoft Windows 7 installed on them. This is good, or put another way, better than having to buy a machine with Vista. Early reports on Windows 7 seem to suggest that it will be better than, and perform better than, Vista.

So take heart Vista users, the end is near!

If you currently have a Vista computer, there are two things I'd suggest you do.

1) Download, install, and then run the Windows 7 Upgrade Advisor Beta on your Vista machine. You can download it here: Windows 7 Upgrade Advisor Beta.

It's not totally clear to me, but after you run it, you will get a window that looks something like this:

windows-7-upgrade-advisor-output.JPG

The important thing about my output above is that is indicates that I passed all 4 system requirements. The other items are worth noting, but not show-stoppers.

2) After running the above and getting satisfactory results (note: you may not get satisfactory results - call me) you now have an opportunity for only about one more week, to purchase a copy of Windows 7 from Microsoft for only $49. This is roughly a 50% savings, and the product won't be shipped to you until October. In buying this right to a copy of the new operating system, you will have saved about $50 on what will be the retail price of Windows 7 Home Premium.

FYI, I just did this because I will need to learn Windows 7 early and I can't resist a bargain.

Go to this Microsoft web page and view the vendors offering this product ( I bought mine at Amazon.com). Select a vendor and follow the ordering procedures:

Windows 7 Pre-Order Offer

Friday, June 26, 2009

Analyst: $120 for Windows 7 ‘way too much’

I am thinking I'll buy in to the $50 special offer these 2 weeks, just to have a copy on the shelf that I can install on a backup machine for testing. That offer is a good deal for someone like me who must get early hands-on experience.

Analyst: $120 for Windows 7 'way too much'

Wednesday, June 24, 2009

Backing up your data

A customer called the other day stating that their PC had "crashed" and it would not boot, and it was feared that all was lost. Unfortunately I was not in town to assist, so I recommended another PC professional to do the job. Instead the customer went ahead and reinstalled the operating system, basically starting from scratch, and LOST ALL OF THEIR DATA! Just think what this would mean to you. Your pictures, music, perhaps small business financial data, documents, etc., all GONE and never to be seen again.

Let me say this first: it has been many years since I have seen a hard drive crash where data was not retrievable. In many, many customer cases I have been able to retrieve all of the customer's data from a crashed system. You see, what normally happens in these cases is that the operating system is unable to startup, usually because a system file or two or three get damaged. The result: an apparent system crash and lost data. But hold on. Your hard drive can be removed, if necessary, and placed on another system where it is entirely readable, not as a system disk, but as a data repository. In this way I, or any other PC professional, can copy all of your data to some portable external device - maybe a flash (or thumb) drive, a DVD or multiple DVDs, etc. Just like that, all of your data is retrieved and saved. Usually NOTHING is lost! This can be completed for something less than $150. Compare this price to the value of your lost data.  If something like this happens to you, please call me or your PC professional of choice for help.

All  this leads me to my subject of the day, and this is not new from me. Look at some old posts and you'll find I have been on my soapbox preaching backup of your data on a regular basis.

I use an external hard drive for data backup. I happen to have a Western Digital My Book with a 1TB capacity for this purpose.  There are dozens of other choices available to you. These devices attach via a USB cable to your PC (or in fact other PCs in your home as well). Using Windows Explorer, I manually copy all of the contents of MY DOCUMENTS to a new folder on my external drive. It takes me maybe 15 minutes, and I have complete backup of all of my data. I do not want to lose my family photos or my music, so this is my insurance. I keep about 4 copies of MY DOCUMENTS on this large external hard drive, these being the last 4 quarters' backups.

The 1 TB My Book, or most other solutions like this one, cost under $150. This is a one time expense, and is certainly worth it for the comfort it will provide you.

I have no affiliation with Amazon or any other retailer, but I just checked on Amazon and see my drive on sale for $119. How can anyone afford to be without one of these devices?

Western Digital 1TB My Book on sale at Amazon


Contact me with questions here

Tuesday, June 16, 2009

Review: Apple’s 15-in. MacBook Pro now faster — and cheaper

I want a MacBook so bad I can taste it! However, until Apple's prices drop another 50% I just don't see affording one. The big price drop they speak of in this Computerworld.com title reduces the price DOWN to ONLY $1699!!! You can see where I am coming from. The most I have paid for a laptop in the last few years is around $800, so Apple has a long way to go. I am afraid I will keep on plugging along with my Windows XP machines. At least I am comfortable and familiar with them and XP, and I know if I want to, I can make Windows XP last as long as I will ever need to. Anyway, here is the big Apple announcement, as found at Computerworld.com:
Review: Apple's 15-in. MacBook Pro now faster -- and cheaper

Thursday, June 11, 2009

IE 8 causes big problems on some PCs

This comes from Windows Secrets (http://www.windowssecrets.com/). Those of you who know me or who have read this blog know that I have always recommended that you stay away from Microsoft's Internet Explorer (IE), using it only when absolutely necessary.

I am afraid that IE8 has now been downloaded to some of you through Automatic Update. If you have been following here over time, you know that you can override the installation of any MS update, as I just did when I found it downloaded and ready for installation on one of my laptops.

If you have not yet seen IE8 headed your way, be on the lookout and block its installation. There is no need to rush into it at this time. Give it some time and wait until MS makes it ready for prime time.

In the meantime, I recommend and use Mozilla's Firefox as my browser of choice. If  you don't yet use Firefox, you can get it here. It is, as always, FREE.

IE 8 causes big problems on some PCs

Dennis O'Reilly By Dennis O'Reilly

The new version 8 of Microsoft's Internet Explorer browser has some features that version 7 doesn't.

But that's no guarantee that upgrading to IE 8 will go smoothly on your PC.

The perils of software updates were brought home to computer-repair business owner Bob Millard as he attempted to heal the XP systems of three clients who had recently moved from IE 7 to IE 8:


  • "I have a computer repair business. In the last two weeks, I've had to fix three XP laptops after the installation of IE 8 made them inoperable. In each case, after the update, the desktop on each of these computers was blank except for the desktop wallpaper.

    "It didn't matter whether you started the system in normal or safe mode, all desktop items — including the taskbar — were missing. The only way I could get them back was by using one of my bootable utilities that would allow me access to the restore points. On two of these laptops, restoring back a few days corrected the problem.

    "On one of them, even though I got all the desktop functions restored, I didn't have Internet access or any access to USB devices. I tried to remove IE 7 (IE 8 was gone after the restore) but there was no remove/uninstall option in the Add/Remove Programs window.

    "I was able to use a remove-IE7 utility that I have [IE7 EasyRemove, available at the Drive Headquarters site] to get back to IE 6, and now the system is working again.

    "Bottom line: There are big issues in Internet Explorer 8 land."


Bob told me that he subsequently reinstalled IE 7 on two of the laptops and everything worked as expected. However, the third still lacked USB access and had other problems with IE 7 installed, so Bob left IE 6 on that machine — at least until he could find the required fix.

Despite the potential pitfalls, I recommend that if you must use Internet Explorer, install the latest version that won't trash your system. If IE 8 crashes and burns, revert to IE 7. If IE 7 brings you grief, roll back to IE 6 — but only long enough to get things working again. Old versions of IE are too insecure for today's scary Web.

Thursday, June 4, 2009

Microsoft sets Windows 7 launch for Oct. 22

Here we go again. Microsoft is making it clear that they want our Christmas Season business and they won't let Vista stand in the way. It seems to me that this has been rushed, and I hope I am not one who MUST buy a new machime in the early days of Windows 7.

This article is from Computerworld, but the story was covered everywhere yesterday.
Microsoft sets Windows 7 launch for Oct. 22

Wednesday, June 3, 2009

A rocket powered computer


6/3/2009


Tom wrote from Larned, KS. He reported that he needs a new computer. It should boot fast, load programs fast, compile video fast. In other words, he feels the need for speed!

Tom, you and I think alike. I can't stand to wait for a computer. I want Word to open NOW. I want my browser to load YESTERDAY. I want to see Windows shuckin' and cookin'.

So, there are some obvious things you need. Make sure you have a first-rate chip. The absolute best is usually too costly. It's OK to come down a step or two. Intel's absolute best for consumers is its Extreme line. I'd skip that. You need a regular Core 2 Quad. The best AMD chip is the Phenom. Get the triple core, rather than the quad. Very few programs can use more than one core.

Be sure your new motherboard can handle 64-bit computing. If the salesman seems uninformed, check the computer manufacturer's Web site. And be sure that the Windows version is 64-bit. To confirm that, click Start>>Control Panel. Double-click System. Look in the System section.

You can install gobs of memory. I wouldn't go overboard. Four gigabytes should be enough. Be sure the computer can take that much. The manufacturer's site can help with this, too.

You're probably not going to see a consumer box with a solid-state drive. Such a drive could very well be faster than a conventional drive. But solid state drives are expensive and small. I'd go for a serial ATA drive with at least 500-gigabyte capacity. Terabyte drives also are available. I've seen them advertised at less than $100 online. Buy a drive that runs at 7200 rpm.

Finally, I'd pop for a 512MB video card. And I'd use two monitors. Windows handles dual monitors with aplomb.

You may be tempted to use a RAID (Redundant Array of Independent (or Inexpensive) Disks) setup. Level 0 (striping) is supposed to speed up the computer. That hasn't been my experience. I think RAID setups just introduce complexity. Don't go there.

You're all set, Tom. Don't get a speeding ticket!

Tuesday, June 2, 2009

Review: 2 USB devices offer easy remote access

The article referenced is from Computerworld. This is quite amazing and, I would think, something that will be very popular with business people who travel. It might also be useful to me as the PC Doc, but that remains to be seen. Since many people turn off their home PCs while away, it probably won't be too useful to them unless they change their ways and leave the PC powered on.

Review: 2 USB devices offer easy remote access

Thursday, May 28, 2009

SuperAntispyware

Those of you who follow this blog know that I have been recommending SuperAntispyware for quite some time now, since actually, the day one of you told me about it (thanks John!)! It is now an integral part of my security toolkit.

I ran across this article on WindowsSecrets.com, and thought I'd pass it on. I was surprised to see that these techies only found this program now, but at least they did like it.







Free antispyware tool has a bombastic name


I've received many reader recommendations for an antispyware tool I'd never heard of before: SUPERAntiSpyware.

With a name like that, I assumed that the program had to be bogus. But it is, in fact, a legitimate antispyware program, despite the exuberant name.

As with many security programs, there's a version of SUPERAntiSpyware that's free for personal use and a "pro" version (U.S. $29.95) that adds a few functions. As I've said many times before, I'm a big fan of free tools that I can install on the PCs of friends and family for them to use after I leave.

SUPERAntiSpyware claims to run on all versions of Windows since 98, but it requires 256MB of RAM. That's a common amount of system memory for an XP machine but is probably more than you'll find on typical Windows 98–era hardware.

The program uses a traditional full installer and asks to download updates at install time. Immediately after installation, the app recommends that you scan your system for spyware. The program's quick scan took just a couple of minutes when I ran it on the small Windows XP VM that I use for testing.

I've installed a handful of random malware samples into an inactive directory on this test VM. SUPERAntiSpyware identified one of the malware files as well as the usual "spyware" browser cookies. The utility's performance was adequate and the VM remained responsive during the scan. The process required about 80MB of RAM while actively scanning.

I didn't have a real spyware infection to throw at the program, but in my very limited testing, SUPERAntiSpyware performed well. Based on my test results and the number of readers who recommend the program, I'm definitely going to put it into my toolbox. You can download a copy of SUPERAntiSpyware from the vendor's site.

Tuesday, May 26, 2009

Spybot

As much as I try to put Spybot on the back burner and not use it anymore, I still find it is needed. I was working on a customer's machine and ran Malwarebytes' Anti-Malware and SuperAntispyware.  This machine had many problems. After deleting all of the things they found, I ran Spybot, and it found an additional 70 problems, which it then fixed. Some of these 70 were pretty serious, and this exercise just goes to show that different people in diferent countries bring their own experiences to the table and see things differently, to which I say Amen and Thank You!

Spybot is still a valuable and necessary component of my security suite.

Friday, May 22, 2009

IE8 & Google’s Chrome 2.0: First Impressions

These are two unrelated topics in one.

First, re. IE8 I recommend taking a wait and see attitude. There is no reason to rush into this. Most will probably get it accidentally one day through Microsoft Updates. That's the way most people got to IE7, which IMHO is nothing to write home about.

The second topic within this topic is Google's continuing attempt to popularize their own browser, Chrome. I tried an early version and uninstalled it after a couple of days. I imagine that one day, but not soon, Google, with its awesome technical savvy, will get Chrome to the point where it will serve nicely as an IE or Firefox replacement, but as above with IE8, there is no reason to rush and make any commitment to Chrome. There is no harm, however, in trying it. It's an easy download and install, and it's easy to uninstall as well, if/when you decide that's what you want to do.

The author of this article on pcworld.com has some comments about Chrome.

Google's Chrome 2.0: First Impressions


As for me, I'll take a wait and see position on this one as well as on IE8.