Thursday, June 11, 2009

IE 8 causes big problems on some PCs

This comes from Windows Secrets (http://www.windowssecrets.com/). Those of you who know me or who have read this blog know that I have always recommended that you stay away from Microsoft's Internet Explorer (IE), using it only when absolutely necessary.

I am afraid that IE8 has now been downloaded to some of you through Automatic Update. If you have been following here over time, you know that you can override the installation of any MS update, as I just did when I found it downloaded and ready for installation on one of my laptops.

If you have not yet seen IE8 headed your way, be on the lookout and block its installation. There is no need to rush into it at this time. Give it some time and wait until MS makes it ready for prime time.

In the meantime, I recommend and use Mozilla's Firefox as my browser of choice. If  you don't yet use Firefox, you can get it here. It is, as always, FREE.

IE 8 causes big problems on some PCs

Dennis O'Reilly By Dennis O'Reilly

The new version 8 of Microsoft's Internet Explorer browser has some features that version 7 doesn't.

But that's no guarantee that upgrading to IE 8 will go smoothly on your PC.

The perils of software updates were brought home to computer-repair business owner Bob Millard as he attempted to heal the XP systems of three clients who had recently moved from IE 7 to IE 8:


  • "I have a computer repair business. In the last two weeks, I've had to fix three XP laptops after the installation of IE 8 made them inoperable. In each case, after the update, the desktop on each of these computers was blank except for the desktop wallpaper.

    "It didn't matter whether you started the system in normal or safe mode, all desktop items — including the taskbar — were missing. The only way I could get them back was by using one of my bootable utilities that would allow me access to the restore points. On two of these laptops, restoring back a few days corrected the problem.

    "On one of them, even though I got all the desktop functions restored, I didn't have Internet access or any access to USB devices. I tried to remove IE 7 (IE 8 was gone after the restore) but there was no remove/uninstall option in the Add/Remove Programs window.

    "I was able to use a remove-IE7 utility that I have [IE7 EasyRemove, available at the Drive Headquarters site] to get back to IE 6, and now the system is working again.

    "Bottom line: There are big issues in Internet Explorer 8 land."


Bob told me that he subsequently reinstalled IE 7 on two of the laptops and everything worked as expected. However, the third still lacked USB access and had other problems with IE 7 installed, so Bob left IE 6 on that machine — at least until he could find the required fix.

Despite the potential pitfalls, I recommend that if you must use Internet Explorer, install the latest version that won't trash your system. If IE 8 crashes and burns, revert to IE 7. If IE 7 brings you grief, roll back to IE 6 — but only long enough to get things working again. Old versions of IE are too insecure for today's scary Web.