It never ceases to amaze me at how three totally different tools are needed to eliminate malware on most systems. You might think if you had one good product that should do it. Of course I am talking about free software products, and make no comment about fee-based products. I know some of you use the latter, and I hope they do the job for you.
My recommended security suite includes SuperAntispyware, Malwarebytes' Anti-Malware, and Spybot. Quite a long while ago I had thought that Spybot could be discontinued, but I was wrong. As I work on your systems, it has become very clear, as recently as this past Sunday, that all three tools are needed. It's equally important to make sure you apply all updates to these 3 products before running a scan. It took me all three tools on Sunday to clean a customer's system. In this case the system would freeze at the user account choice screen, meaning the customer could not even get into the system. It was only in Safe Mode that I was able to get in and begin to use the tools I needed (as above) to clean the system, and it took all three!
This is not to say that there isn't another PC Doc out there who has found a solution to these issues that involve different products, even different free ones. I am sure there are such differing solutions. I am only presenting to you my successes based on my own personal experience.
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