I had a very successful remote support call yesterday with a VT customer.
Being out of state is not too big a handicap. If we are in different places, I can still connect to your machine, if you can connect to the internet, and do a system cleaning and tune up. An advantage to you, the customer, is that these calls are also a one-on-one tutorial. We connect machine to machine via our high speed internet connections all the while both of us are on our phones talking, discussing, tutoring.
If you need help, consider this approach.
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