"Drat, that power cord. Always causing problems! Most clients call us for a few reasons in regards to power issues with their laptop. Sometimes we can fix it, sometimes we cannot. Most of the time, we can fix it, but the cost is roughly $150 (it’s a hardware repair, done inside the computer and very labor intensive). If the hardware, also known as a DC jack, is fine, then the problem is most likely a dead power supply (cord).
How to figure out if it’s your power cord:
Unfortunately, there’s not always a clear cut sign as to which is your problem. One thing you can try, if you have another that fits, is to plug in a different power supply and see if your computer gets a full charge. If it does, then your power cord is most likely the cause. If this still doesn’t work or you don’t have an extra cord, you can drop off your computer for a free diagnosis and let us figure out what exactly is going on!
What to do if it’s your power cord:
- Purchase a new power adapter from the manufacturer = spendy, but probably best if your laptop is under 3 years old.
- Purchase one from Best Buy or Microcenter = also spendy, but convenient.
- Purchase a generic adapter set online = Most folks do this, but…the adapter can be a problem later. They will either stop working or fail before a manufactured one will."
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