"It's a good idea to closely monitor your monthly cell phone usage, especially if you're on a family or some other kind of shared plan. Otherwise, you could end up with "bill shock" at the end of the month. As the FCC tells it, one out of every six Americans has been caught off guard with a higher-than-expected cell phone bill.
This stat comes as part of an FCC-commissioned study in which it was discovered that some 30 million Americans have been surprised at their phone bill. Out of those, 33 percent said their bill was $50 more than what they were expecting, while 23 percent said it was more than $100.
The FCC wants put into place new rules in the mobile phone industry that would prevent bill shock from happening, such as requiring carriers to notify customers when their cell phone bills start to get out of whack. In the meantime, treat the study as a reminder to keep tabs on how many minutes you and your family are chewing through every month."
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